For better or worse, I am an extremely blunt communicator. For those who are familiar with the DISC communication assessment, I am a casebook Dominant. Unnecessary chit chat, euphemisms, or soft tones all strike me as either insulting condescension or irritating wastes of my time. No matter what the news may be, it is what it is, and how it’s delivered won’t change that. So I prefer any information be given to me straight, no chaser.
That isn’t the way a lot of people process bad news, however. As a result, many of us have been taught to err on the side of compassionate communication. I was always encouraged to use the sandwich approach; say something positive initially, followed by the ‘challenging information’, immediately book-ended by another positive or encouraging comment.